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Frequently Asked Questions

This is where you will find most answers. If there should still be any questions left, don’t hesitate to contact us.

General

What is high-end photo retouching?
High-end photo retouching is an advanced process that enhances the quality and appeal of photographs to meet the highest standards. It involves meticulous adjustments to lighting, color, and details to create flawless, professional images.
Why should I choose high-end photo retouching over standard retouching?
High-end retouching offers a level of precision and customization that standard retouching cannot match. It’s ideal for achieving stunning results in fashion, beauty, and product photography, where excellence is paramount.
What types of photos benefit from high-end retouching?
High-end retouching is suitable for a wide range of photos, including portraits, fashion, commercial products, weddings, and more. It’s designed to bring out the best in images where exceptional quality is essential.

Products

What product photography retouching services do you offer?
We offer a range of product photo retouching services, including background removal, color correction, shadow enhancement, and detail optimization. Our goal is to make your products look their absolute best.
Can you retouch large quantities of product photos for e-commerce businesses?
Absolutely! We offer efficient bulk photo editing services to meet the needs of e-commerce businesses with extensive product catalogs. Contact us to discuss your specific requirements.
How can product retouching benefit my e-commerce store?
Product retouching ensures that your products look appealing and professional, leading to increased customer trust and higher conversion rates. It’s an essential service for any successful e-commerce business.

Payment

What payment methods do you accept for photo retouching?
We accept payments through Wire Transfer.
What percentage of the total cost is required as an upfront payment for your photo retouching services?
We typically require an upfront payment of 50-100 percent of the total cost, depending on the specific project and client arrangement.
Are there any discounts or special offers for repeat customers?
Yes, we have loyalty programs for repeat customers that offer discounts and bonuses based on the volume of work. These discounts are tailored to each individual client’s specific needs and the nature of their projects.

Delivery

How long does it take to receive the retouched photos?
The turnaround time depends on the complexity of the retouching work and the number of photos in your order. We typically provide an estimated delivery time when you place your order.
What file formats do you accept for photo retouching?
We accept a wide range of file formats, including JPEG, TIFF, PNG, and RAW. You can upload your photos in the format that is most convenient for you. Please note that the maximum file size for each photo is 50MB.
In what format is the completed order delivered?
The completed order is typically delivered in the form of a Dropbox link. For our regular clients, we also create a shared folder on Dropbox for easy file access and review.